Pokeworks Unveils Best-in-Class Digital and Rewards Experience


Leading Fast Casual Poke Brand Partners with Koala, Olo and Punchh for Maximum Digital Functionality and Personalized Rewards

Pokeworks, the world’s leading fast-casual poke brand, announced the launch of a new website, the new app, improved online ordering capabilities, and an upgraded loyalty experience for poke lovers everywhere. The fast-casual concept has partnered with KoalaOlo, and PAR Technology’s Punchh for this digital update, which enhances both mobile and online platforms for easier ordering. The three platforms are fully integrated to enable guests to earn and use rewards in the app or online interchangeably. Pokeworks is offering incentives for both existing Pokeworks Rewards members and for new customers to download the app for the first time.

Pokeworks’ investment in new digital capabilities provides an all-around enhanced guest experience with online and mobile ordering, allowing them to select their favorite menu items and preferred locations with specialized offers and deals catered to guest preferences and purchase behavior. With an updated loyalty structure, guests will be able to earn rewards and bonuses as well as using customized offer codes. This marks the first of several guest experience upgrades Pokeworks is planning to launch in 2022.

“Innovation is one of our core values at Pokeworks. In that spirit, we saw an opportunity to provide an awesome, seamless digital experience to our savvy guests,” said Steve Heeley, CEO at Pokeworks. “Through our new partnerships, our Pokeworks Rewards app, and ordering channel experience, we make it easier for guests to order take-out and delivery.  Combined with our new loyalty experience, these platforms allow a premium digital experience to match the premium quality poke served in our restaurants.”

“We couldn’t be more excited to partner with Pokeworks on this next iteration of their loyalty strategy,” said Don Wight, President and General Manager of Punchh. “Their commitment to earning the lasting loyalty of Pokeworks fans is evident in their implementation of a technology stack that supports a simpler, more frictionless experience for their guests.”

“As the restaurant of the future becomes more digital, the right technology stack becomes increasingly important,” said Noah Glass, Founder & CEO of Olo. “We are excited to bring our on-demand commerce and delivery solutions to this new stack, partnering with longtime collaborators Koala and Punchh to build Pokeworks’ optimal digital experience to meet guests where, when, and how they want to order poke.”

In addition to the initial offers for both current and existing rewards members, the new app and online ordering system will host a variety of offers on a rotating basis and include the following evergreen offers:

  • $1.99 delivery both in-app and online
  • $9 off with every $99 spent
  • $5 off for rewards referrals (offer for both the existing and referred members)

“Like other brands, our guests are increasingly accessing us through a variety of digital channels. We want to make those channels as easy to use and compelling as possible while providing more ways to enjoy Pokeworks,” said Jayson Tipp, Senior Vice President of Marketing at Pokeworks. “The new app provides more opportunities for us to reward our loyal Pokeworks Rewards Members with rotating rewards, enhanced features, and customized preferences based on their favorite Pokeworks locations.”

Already the nation’s largest poke brand, Pokeworks’ performance has earned multiple awards wins, including  Fast Casual’s Top 100 Movers and Shakers three years in a row, including being ranked in the top five brands for 2019 and 2020, and inclusion in Entrepreneur’s Franchise 500 ranking and top poke concept in 2021. Pokeworks continues to attract eager and sophisticated entrepreneurs to its franchise opportunity and has set aggressive expansion goals to double new store commitments in 2022 with multi-unit operators throughout the United States and internationally.

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Betty Tűndik
Betty Tűndikhttps://vegnew.world
Hi everyone! Nice to e-meet you! Here are a few things you should know about me. I am a conscientious, open-minded, adaptable to new experiences, and ambitious Business Development Manager with a Bachelor's Degree in Economics - Banking, Finance, and Accountancy. Through my studies, I've also obtained many naturopathic and nutrition degrees as well. Part-time jobs have added marketing, network marketing, event management, and store management skills to my experience throughout my career. Throughout my career, I have also been a Hotel Manager and owned a Bar/Restaurant & Internet Cafe. My online marketing and social media interactivity experience was gained when I and my husband started a business with an online/organic webshop & healthy lifestyle consultancy. I've improved my English at Cambridge Academy of English - 2003, in Cambridge. I live a conscious lifestyle, and try to protect the ecosystem. Animal lover and capable of helping others without judgment or negative reactions, this is thanked my knowledge in holistic therapies and the naturopathy courses I've followed. I cannot leave for my spiritual growth and the continuous development in alternative and holistic therapies, so I'm learning at Kyron School of New Consciousness, receiving a Bio Energo-therapist diploma. Thanks to all my experiences I've decided to venture into publishing and writing, while also continuing to learn many new things daily. I hope you enjoy reading my hand-picked news and check back for my weekly articles.


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