More flexible services for Canadians


Canadians are using mobile devices and web-based applications to access government services more than ever before.

Today, the Honourable Jean-Yves Duclos, Minister of Families, Children and Social Development and the Honourable Filomena Tassi, Minister of Seniors announced further improvements to Canada Pension Plan and Old Age Security Programs to provide a better, more flexible service experience for Canadians.

After listening closely to what Canadians have told the department they need, Employment and Social Development Canada (ESDC) is making the two retirement income programs more responsive by providing:

  • a new integrated application where clients can apply for both Old Age Security pension and the Guaranteed Income Supplement at the same time; and
  • a modified application for Canada Pension Plan disability benefits, which has combined eight stand-alone forms into two.

These applications, which have simplified instructions and are easier to complete, are now available online.

Other e-services available through My Service Canada Account (MSCA) allow:

  • Canada Pension Plan clients to request the Child Rearing Provision online;
  • Canada Pension Plan and Old Age Security clients to change their home address and/or telephone number online, including adding a mobile or work phone number; and
  • Employment Insurance clients to register for Alert Me, an optional notification service that sends an email when important new claim information is available.

The Government of Canada is transforming how it develops and delivers services. ESDC’s service transformation is making it easier for Canadians, to access benefits, services, and information how, when and where they want to.


“We are transforming our service experience to better meet the needs of Canadians. This means giving Canadians the option to complete more transactions online using the device of their choice.”
– The Honourable Jean-Yves Duclos, Minister of Families, Children and Social Development

“More and more departments across the Government of Canada, including ESDC, are embracing digital methods and tools to improve how services and products are designed and delivered to Canadians.  This means all Canadians, including seniors, have better access to programs that are designed for them.”
– The Honourable Filomena Tassi, Minister of Seniors

Canada Pension Plan disability benefits application
Old Age Security and Guaranteed Income Supplement application
My Service Canada Account (MSCA)

I want to grow my online platform to create awareness about ethical consumerism, environmentalism, and the plant-based lifestyle. My main mission is to share information that empowers people to make better choices and create a VEG NEW WORLD :)

Your support is vital and is helping me share the collected information with thousands of readers and viewers. I try to deliver exclusive stories and relevant content in a challenging commercial environment. Your contribution helps me to cover the costs that my service requires. Please consider contributing (no matter how small) to keep the information flowing so you can remain informed and have life changing interviews and stories to share.

Related articles

Escape to Luxury: Discover Ultimate Wellness at Mo’ Trullo in Italy’s Puglia Paradise!

  Mo’ Trullo's Luxury Experience Redefines Well-Being Getaways in Italy's...

Oral Skin Care Supplements: A Growing Trend in Anti-Aging Solutions

Life Extension launches vegan collagen shown to reduce the...

Boost Your Brain Power for Exams and Work – 10 Tips for SummerTime

  As summer rolls around, the combination of high temperatures...
Betty Tűndik
Betty Tűndik
Hi everyone! Nice to e-meet you! Here are a few things you should know about me. I am a conscientious, open-minded, adaptable to new experiences, and ambitious Business Development Manager with a Bachelor's Degree in Economics - Banking, Finance, and Accountancy. Through my studies, I've also obtained many naturopathic and nutrition degrees as well. Part-time jobs have added marketing, network marketing, event management, and store management skills to my experience throughout my career. Throughout my career, I have also been a Hotel Manager and owned a Bar/Restaurant & Internet Cafe. My online marketing and social media interactivity experience was gained when I and my husband started a business with an online/organic webshop & healthy lifestyle consultancy. I've improved my English at Cambridge Academy of English - 2003, in Cambridge. I live a conscious lifestyle, and try to protect the ecosystem. Animal lover and capable of helping others without judgment or negative reactions, this is thanked my knowledge in holistic therapies and the naturopathy courses I've followed. I cannot leave for my spiritual growth and the continuous development in alternative and holistic therapies, so I'm learning at Kyron School of New Consciousness, receiving a Bio Energo-therapist diploma. Thanks to all my experiences I've decided to venture into publishing and writing, while also continuing to learn many new things daily. I hope you enjoy reading my hand-picked news and check back for my weekly articles.