Enhanced service offerings and products highlight WestJet’s Canadian roots across the airlines’
Business, Premium and Economy cabins
Following the successful launch of WestJet’s Dreamliners from Calgary to London (Gatwick), Paris and Dublin, guests travelling across WestJet’s global network can now experience the airline’s elevated amenities and on-board experience.
Tailored to showcase WestJet’s authentic Canadian story, enhanced service offerings and products are featured across WestJet’s Boeing 787 Dreamliners, 767 and 737 transatlantic service. Guests can expect to see updates continue to roll across the WestJet fleet throughout 2019 and 2020.
“Our guests are going to love our uniquely Canadian products and we are proud to showcase our like-minded partners who share our passion for thoughtful, quality products created in Canada,” said Louis Saint-Cyr, WestJet’s Vice-President, Guest Experience. “WestJet continues our global transformation and these elevated products and services complement the award-winning onboard experience we are known for.”
The Boarding Sessions with Sean Jones
For the first time in Canadian music history, guests will hear a soundtrack of soulful music onboard an aircraft from Canadian Juno award-winning recording artist Sean Jones. During boarding guests are treated to original music and classic covers of iconic Canadian artists – like The Band, Sarah McLachlan and The Guess Who – that Jones drew inspiration from for his album. The album is available for download and the story behind The Boarding Sessions is available to watch onboard WestJet’s Dreamliners.
Business Cabin Amenity Kits featuring Matt & Nat and Province Apothecary
Business cabin guests departing on European-bound transatlantic flights will receive tan-coloured amenity kits, designed by Montreal’s Matt & Nat, while guests departing to Canada receive navy-coloured kits. These beautiful kits feature organic skincare products from Toronto’s Province Apothecary that use only the highest quality ingredients sourced from provinces across Canada.
Canmore’s Rocky Mountain Soap Company Premium Cabin amenities
Guests flying on select flights in WestJet’s Premium cabin receive Rocky Mountain Soap Company kits that feature handmade products with simple, natural ingredients for healthy and beautiful skin. Rocky Mountain Soap Company lavatory products including foaming hand wash, hand cream and refreshing wellness sprays are also available throughout most of the airline’s Premium and Economy cabins.
To see detailed inspiration behind the products, click here.
“I’m so proud of what we’ve accomplished with Boarding Sessions and grateful to WestJet for bringing this music to life,” said Sean Jones. “Working on this project has been one of the highlights of my career and I’m excited to have built a playlist of my music that will be heard by people not just in Canada but across WestJet’s global network.”
“As a fellow Alberta-based company, we’re excited to be part of the new in-flight experience on the Dreamliner and the improved experience on other select WestJet Flights,” said Karina Birch, Rocky Mountain Soap Company, co-owner and CEO. “Influenced by the nature that surrounds us, we’re unwavering in our commitment to using only simple natural ingredients and to working with local partners. We’re thrilled WestJet travellers can now take nature with them wherever they go.”
“We are so excited to be a part of the WestJet onboard experience by sharing our exclusive vegan and cruelty-free amenity kits with their guests,” said Manny Kohli, President and CEO of Matt & Nat. “Partnering with a fellow Canadian brand is an honour for us and a wonderful opportunity for travellers to discover our recycled vegan line of goods.”
“We are beyond excited to be bringing holistic skincare and wellness to WestJet’s onboard experience,” said Julie Clark, CEO and Founder of Province Apothecary. “As a Canadian brand focused on sustainable and high-quality products, it is an honour to be sharing this partnership with like-minded Canadian brand, Matt & Nat, and to be sharing our values with WestJet guests near and far.”
Together with WestJet’s regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships. WestJet Vacations offers affordable, flexible vacations to more than 60 destinations and the choice of more than 800 hotels, resorts, condos and villas. Members of the WestJet Rewards program earn WestJet dollars on flights, vacation packages and more. Members use WestJet dollars towards the purchase of flights and vacations packages to any WestJet destination with no blackout periods, and have access to Member Exclusive fares offering deals to WestJet destinations throughout our network and those of our partner airlines.
WestJet is proud to be recognized for three consecutive years as Best Airline in Canada (2017-19) and awarded among travellers’ favourite Mid-Sized Airlines in North America (2019). From 2017-2018, WestJet was also awarded among travellers’ favorite Mid-Sized and Low-Cost Airlines in North America. The airline was also recognized among the Economy Class winners in North America, 2018. All awards are based on authentic reviews from the travelling public on TripAdvisor, the world’s largest travel site. We are one of very few airlines globally that does not commercially overbook.
Recent recognition includes:
2019/2018/2017 Best Airline in Canada (TripAdvisor Travellers’ Choice awards for Airlines)
2019 Winner Among Mid-Sized Airlines in North America (TripAdvisor Travellers’ Choice awards for Airlines)
2018/2017 Winner Among Mid-Sized and Low Cost Airlines – North America(TripAdvisor Travellers’ Choice awards for Airlines)
2018 Winner – Economy, North America (TripAdvisor Travellers’ Choice awards for Airlines)
2018 Number-One-Ranked Airline Credit Card in Canada (Rewards Canada)
2018 North America’s Best Low-Cost Airline (Skytrax)
2018/2017/2016 Canada’s Most Trusted Airline (Gustavson School of Business at the University of Victoria)
SOURCE: WESTJET, an Alberta Partnership